Frequently Asked Questions
Q: What are the office hours?
A: Office hours are M-F 9AM-5PM, Saturday 8:30-4:00 (Sunday – closed)
Q: When can I have access to my unit?
A: Access hours are 6am – 10pm every day of the week!
Q: How much does it cost to move in?
A: You will only pay the first month’s rent and a lock and key deposit. The deposit is fully refundable when you move out and return your lock and keys as well as a clean and empty unit. If you sign up for automatic credit card billing you do not pay the deposit at move in, your valid credit card will serve as the deposit.
Q: What if I need to move in after business hours?
A: We can do everything by e-mail or phone. Our team can leave your keys in our after-hours lock box for you to pick up at your convenience. The access hours of our Fredericksburg self-storage facility are 6am – 10pm, 365 days a year.
Q: How do I move out?
A: Before moving out please provide us a fourteen day notice. You will then receive a cancellation number. When you are ready to move out, turn in the keys to your clean and empty unit to be refunded pro-rated rent and deposit, if due with the required notice.
If you have any further questions about our storage facility, call us at (540) 371-1121 today!